Refund Policy

 Woodevoke Return, Replacement & Refund Policy

At Woodevoke, we value your satisfaction and take great care in delivering quality products. If you face any issue with your order, please read our Return, Replacement & Refund Policy below:

Return & Replacement Policy

1. Eligibility
   
   

• Returns and replacements are accepted within 48 hours only if the product is damaged during delivery or due to shipper error.
  
  

• To be eligible for a replacement, your item must be unused, in the same condition as received, and in its original packaging.
  
  

2. Shipping Charges
   
   

• For replacement requests (except in case of damage), the buyer must cover the shipping cost.
  
  

• If the product was damaged during delivery, Woodevoke will cover the shipping charges for the replacement.
  
  

3. Replacement Process
   
   

• Customers are required to return the first parcel before we dispatch a replacement item.
  
  

• Once the original parcel is received and inspected, the replacement will be shipped promptly.
  
  

💳 Refund Policy

1. Inspection
   
   

• Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria.
  
  

2. Approval
   
   

• If the return is approved, a refund will be initiated to your original payment method.
  
  

3. Processing Time
   
   

• Refunds are processed within 7 working days after approval.
  
  

✅ This policy ensures fairness for both our customers and Woodevoke, while protecting the quality of our products.